Live Support Available Monday - Friday from 8:00 AM to 8:00 PM Eastern Time
Weekend support available from Saturday from 8:00 AM to 2:00 PM ET; No support hours on Sunday

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Knowledge Base

Browse through our Knowledge Base.


Live Chat

Available Monday – Friday from 8:00 AM to 6:00 PM Eastern Time.


GoTo Assist

Click on the button below to get started with GoToAssist with our client support team.


Submit a ticket

Submitting a ticket is easy. Click the button below to get started!


Live Chat

Available Monday – Friday from 8:00 AM to 6:00 PM Eastern Time.


GoTo Assist

Click on the button below to get started with GoToAssist with our client support team.


IMPORTANT NOTE FOR OUR CLIENTS IN LIGHT OF COVID-19

MicroMD is committed to minimizing the spread of the COVID-19 virus so our employees are currently working from home. We appreciate your patience if call wait times are longer than normal. The best way to reduce potential wait time is to submit an online Help Desk ticket. If you don’t not yet have a Help Desk login, click here to request a login.

Practice Resources

Version 17 is here!

So, what’s new?

Product Documentation

Need some reference materials? Visit our documentation library.

Training

Start the training process today!

My Voice for MicroMD

Making your ideas a reality

My Voice is an online tool that allows MicroMD users a quick and easy way to submit enhancement ideas for MicroMD PM + EMR software.

Ready to submit your first enhancement idea?

Enroll Today

MicroMD eSERVICES

Increase your practice’s efficiency so that you can get back to doing what you do best – healing.

Client Support Tiers

MicroMD Client Support resources are now available in three tiered options, Silver, Gold and Platinum. Now you can get support the way you want it.