Phone: 1-330-758-8832 | Email:

Need some help? Use the tools below to get started!

Registered clients can login to the MicroMD Lounge to view video tutorials covering a variety of MicroMD EMR and PM topics, upgrade videos, tips and tricks, recent news, FAQs and a Knowledge Base. Don’t forget you can also contact us by email, phone or chat during our client support hours.


Help, I have a question and I need an answer

Like your own Help Center, the Help Center on the Zendesk website is designed to provide a complete self-service support option -- for your Help Center.

You can search our knowledge base and community for a solution, or ask community members directly. If you can't find an answer, you can submit a request to an agent. For more information, see the Zendesk Help Center.

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    Laurie Engel

    Since the upgrade last week, I have to reset the printer every time I open MicroMD.  I am also having issues submitting insurance claims.  Apparently there is an issue connecting with the server? or I just get errors and it's taking 2 or 3 tries to get claims to go through.  Can you please look into these issues?



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